Which electrical distribution business strong? 9 home appliance business service delivery satisfaction list released!

? ? ? ?"Double 11 World War" is being carried out in full swing, online shopping consumers also entered the "buy buy" rhythm, into a new round of online shopping boom. November 4, China Electronic Commerce Research Center released the "2016 Chinese consumer online consumer insight and online shopping guide", the day cat, Jingdong, only goods will, Suning Tesco, Gome online, 1 shop, Amazon China, Dangdang and other shopping sites of logistics services were ranked -

????????The report shows that in the logistics, "the first camp" (Taobao / Tiancao, Jingdong, CD will be) shopping site to win, the survey shows that Jingdong professional logistics and distribution services have been online shopping consumer affirmation, logistics and distribution service satisfaction The highest, accounting for 19.7%, ranked second in the day cat, 17.9% of consumers satisfied. only goods will be ranked third, 13.8% of the online shopping consumer recognition of its services.

???????Survey shows that the owner of own logistics Jingdong delivery service quality is best, get 21.2% of consumers recognized; the same force self-logistics will be followed by the distributionist, 19.6% of consumers satisfied with their ; Day cat in the third, 17.8% of consumers expressed satisfaction. Can be seen, self-logistics to enhance the quality of logistics and delivery courier quality advantage.

????????Distribution as the "last mile" of the "brand spokesperson", consumers put forward their high demand, the quality of the quality of service delivery staff, affecting the evaluation of consumer shopping site.

????????In addition, the report also on the electronic business platform packaging satisfaction analysis: Lynx, Jingdong and CD will be the courier package by the online shopping consumers in pursuit of their common points are: the appearance of simple and beautiful, logo prominent, strong, material Sustainable use, green consumption advocate environmental protection, reduce waste, which further confirms the "green consumption" concept, more and more recognized by consumers.

????????For the handling of express packaging, China e-commerce research center director Cao Lei is that online shopping consumer awareness of the recycling of packaging has yet to be further excavated. According to the survey, 30.8% of the online shopping consumers get the courier directly after the courier box sent to the trash; 29.6% of the online shopping consumption will express another for other use; also have 24.6% of online shopping consumers will express Packing boxes to collect and concentrate into the Recycle Bin, to improve the recycling rate of the express box; visible practice of consumers on the concept of green boxes, the proportion of about 54%.